Here is a collection of links to study support systems and the most important IT services for students at Stockholm University.
Learning platforms
Athena is the maincollaboration platform for coursesat Stockholm University. Please note that a few departments might be using other platforms such asiLearn.
Athena
Athena is a web-based learning and collaboration platform for coursesat Stockholm University.
Mobile app
You can also use Athena through a mobile app available for both iOS and Android. Please note that the app is called "itslearning".
iLearn
If you are a student at the Department of Computer and Systems Sciences, DSV, you are using the platform iLearn.
Moodle
If you are a student at the Department of Mathematics, you are using the platform Moodle.
Digital exams
Stockholm University currently has two systems for digital exams, Exia and Inspera. Exia is being phased out and will be completely replaced by Inspera from the autumn semester 2023.
Exia
Exia is used for digital exams and supports several different types of exams, including essay questions, multiple choice questions and peer review. Exia is being phased out but can be used during the spring semester 2023. From the autumn semester 2023, Exia will be completely replaced by Inspera.
Link to the service
Inspera
Inspera is used for digital exams. Among other things, Inspera has the following functionality:
- Automatic transfer to Ladok
- Plagiarism control
- Extensions for digital accessibility such as speech synthesis, increased contrast, and text size.
- Possibility to give students extra time due to needs, breaks or incidents.
- Locked examination, examination with selected aids or open book examination
- Automatically corrected questions and manually corrected questions
- And much more
As a student, you can test how the tool works by logging in to Insperaand clicking on the Demotenta tab. This is the same link that you log in to complete your exams.
Privacy
Stockholm University shares information with Inspera to make it possible for you as a student to complete digital exams. We only share necessary information with Inspera to be able to complete the exam in the tool.
What information we share with Inspera is governed by the laws and regulations governing higher education and the rules that apply to exams at Stockholm University
An anonymization code is transferred from Ladok to be able to link the exams you have registered for via Ladok to the correct exam in Inspera. This is necessary information for you to be able to complete the exam.
While you are logged into Inspera to complete the exam, your name is shared with Inspera so that exam hosts can check that the right student completes the exam. When you log out of Inspera, this information is removed.
When the exam is assessed, your result is transferred from Inspera to Ladok. The result is linked to you in Ladok using your anonymization code.
In accordance with SU's rules, the exam is deleted after two years. This also applies to Inspera.
Schedules
Most departments at the university uses the university’s scheduling system TimeEdit. Please note that a few departments do not use TimeEdit. Should the schedule you are interested in be unavailable within four weeks prior to the course’s introduction, please contact the department in charge.
Get access to TimeEdit
TimeEdit - login
Your university account is how Stockholm University students access IT services. This includes WiFi, computer rooms, cloud based storage and more.
University account is the user name and password that are the login to a number of services at the University.
Keep track of your account details
NOTE! It is important that you keep track of your university account username and password as you will need it for your exams. Make sure you can log in before you get to the examination room, otherwise your exam will be forfeited
Keep your email address up to date
When you activate your university account you add your email address. This address is connected to your SU email address (your university account user id followed by student@su.se). This is the address that Stockholm University uses to contact you during your studies. Make sure you keep your address up to date so you won’t miss relevant information from your teachers etc. To check and update your address go to Kontohantering.
Activate your university account
WiFi (eduroam)
Use your university account to log in to the wireless network.
How to connect to the wireless network
University card
University card is your printing/copy card. Unless you're physically on campus you don't need the university card. If you're an international student you can order your card if/when you arrive in Sweden (it can only be sent to an address within Sweden)
You can order your university card after you have activated your university account.
If you lose your card you must block it to prevent others from using it.
Block your old card and order a new one
Please note: The Campus Card that can be used for student discounts is administered by the Stockholm University Student Union.
Printing
Email, Office 365 and other software licenses
Office 365 for students
Other software licenses
Ladok for students
In Ladok for students you can register for your courses, register for examinations, check reported grades, print official transcripts of your study results, etc.
You log in by clicking on the blue button below. Starting January 1, 2024 students with Swedish personal numbers (personnummer)need to log in to Ladok with their account from universityadmissions.se or eduID. Students without Swedish personal number can log in using their university account.
FAQ new assurance level for Ladok
Completed courses and study certificates
In Ladok you will find record of current and completed education.
Study certificate
The easiest way to obtain a study certificate is to create one yourself by logging in to your university account at Ladok.
Certificates can be created for studies at Stockholm University, and as a national study certificate that includes studies at several Swedish universities.
Ladok for students
However, if you need a study certificate with a stamp and a signature from Stockholm University exclusively, you can order this by logging in to Serviceportalen (click onRequests,Infocenter / Student Servicesand select the type of certificate requested).
Serviceportalen
If you do not have access to your university account you can order a study certificate by contacting Infocenter. Please specify if you want an Official Transcript of Records and/or a Certificate of Registration, if it should be in Swedish and/or in English, and if you want it to be sent digitally and/or by regular post (if so, please specify to which address it should be sent).
The e-meeting service Zoom
The e-meeting service Zoom is a user friendly tool for organizing meetings online, no matter where you are. Zoom is available to anyone with a university account; both employees and students.
Get started with Zoom
If you have trouble starting the meeting, try to run the meeting without video.
For teacher education students
Study from home
Here you will find tips on tools you can use if you need to study from home.
Study from home
Contact
For IT support go to serviceportalen.su.sefor 24/7 answers to common questions and forms to report problems or get help with more complicated issues.
For urgent issues, contact Helpdesk.
Last updated: May 7, 2024
Source: IT Services
